Privacy Policy
​Effective Date: January 11, 2025
Yeti’s Hideout is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our online store and make a purchase. We adhere to the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth).
1. Information We Collect
We collect personal information necessary for fulfilling orders, processing payments, and communicating with you. This includes:
- Personal Details: Name, email address, phone number, shipping and billing addresses, and payment information (e.g., credit card details).
- Order Information: Products purchased, quantity, delivery instructions, and transaction details.
- Website Interaction Data: Information about your use of our website, such as your IP address, device type, browser type, and pages visited.
- Marketing Preferences: Information about your preferences for receiving marketing communications, newsletters, and promotions.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Order Processing: To fulfill and deliver orders, including processing payments and communicating order status.
- Customer Support: To respond to your inquiries and provide assistance with any issues or requests.
- Marketing and Communications: To send promotional emails, newsletters, and special offers. You can opt-out of these communications at any time by following the unsubscribe instructions or contacting us directly.
- Website Improvement: To enhance our website’s functionality and improve the user experience.
- Legal Obligations: To comply with applicable Australian laws and regulations.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may disclose your information to:
- Service Providers: Third-party vendors such as payment processors, shipping companies, and IT support providers to help us perform services related to your order.
- Legal Compliance: If required by law or a valid legal request, we may disclose your information to comply with legal obligations or to protect our rights.
- Marketing Partners: With your consent, we may share your details with marketing partners for targeted advertising and promotions.
4. Data Security
We take reasonable steps to protect your personal information from unauthorized access, misuse, or loss. These steps include the use of encryption and secure servers. However, no security system is completely infallible, and we cannot guarantee absolute protection.
5. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: You may request access to the personal information we hold about you.
- Correction: If your information is inaccurate or incomplete, you can request that we update or correct it.
- Deletion: You can request the deletion of your personal information, subject to legal obligations for data retention.
- Opt-out: You can unsubscribe from marketing communications at any time by using the unsubscribe link in emails or contacting us directly.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website, analyze trends, and display personalized content. You can control cookie settings through your browser preferences.
7. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have unintentionally collected such data, we will take immediate steps to delete it.
8. Overseas Transfer
In some cases, we may transfer your personal information to overseas service providers, such as payment processors or IT support services. We will take reasonable steps to ensure that your information remains secure and protected in accordance with Australian privacy laws.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it regularly to stay informed about how we are protecting your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us at:
Yeti’s Hideout
Email: contact@yetishideout.com.au
Phone: 0426 286 907
Narre Warren, Australia
By using our website and services, you consent to the collection and use of your personal information as described in this Privacy Policy.
This Privacy Policy is tailored to Australian laws, including the Privacy Act 1988 and Australian Privacy Principles (APPs). If you operate in specific regions, additional adjustments may be necessary.​